Gym1 Rebrand FAQ
I bought a product under your previous. Is my warranty still valid?
Answer: Yes, Velex Corporation will continue to honor the warranty for all products sold under the previous brand.
Are the certifications, and terms and conditions the same?
Answer: Yes, the warranty, certification and terms & conditions for Gym1 products are exactly the same.
Are you a new company?
Answer: No, Velex Corporation has been around since 2012 and has tens of thousands of customers. We recently rebranded and are now called Gym1.
Why did you change your name?
Answer: Together with the expansion of our product line into adult and children’s physical fitness accessories and functions, we wished to emphasize our Mission Statement that: “Gym1 is the One-Gym for all ages!”
Are the Gym1 products the same?
Answer: Yes, the products Velex Corporation now sells under the Gym1 brand are identical to the products it used to sell under the previous brand. Now there are even more products available.
Leave a Reply
Want to join the discussion?Feel free to contribute!