I bought a product under your previous. Is my warranty still valid?
Answer: Yes, Velex Corporation will continue to honor the warranty for all products sold under the previous brand.
Are the certifications, and terms and conditions the same?
Answer: Yes, the warranty, certification and terms & conditions for Gym1 products are exactly the same.
Are you a new company?
Answer: No, Velex Corporation has been around since 2012 and has tens of thousands of customers. We recently rebranded and are now called Gym1.
Why did you change your name?
Answer: Together with the expansion of our product line into adult and children’s physical fitness accessories and functions, we wished to emphasize our Mission Statement that: “Gym1 is the One-Gym for all ages!”
Are the Gym1 products the same?
Answer: Yes, the products Velex Corporation now sells under the Gym1 brand are identical to the products it used to sell under the previous brand. Now there are even more products available.